FAQs - UX Mentorship
There is an admin fee of €599 for Mentees, which they can pay at once or in 4 instalments. The fee is applied to cover the associated costs of web maintenance, subscription-based online tools (e.g. Google, Notion, website maintenance..), swag bag for both mentor and mentee, in-person meetups, and further development of our products and services. There is an option to avail of the subsidised price (€150 off, T&C’s applied – read more on the Design Skillnet website.
To enroll in our UX Mentorship, you must have a diploma or certificate in UX, or relevant experience in the field. If you lack prior knowledge or experience, you can enroll in our intense, 20-week Product Design program instead.
First, fill out the Application form. We will then contact you to schedule a call to discuss your profile and career challenges. Within two weeks of the call, we will inform you if you have been selected for the program. In rare cases, we may let you know immediately if you are accepted or not.
You can join this program from Ireland and UK only (for now, but hopefully soon we’ll accept applications from any location in Europe), given you’re an excellent English speaker.
We encourage an average commitment of 30 minutes a week, which totals to 8 hours over the four months. These can be at a time and duration to suit both parties.
The UX Tree Mentorship will run for approximately four months.
At this moment, unfortunately, we don’t offer a financial contribution to mentors for their mentoring time.
However, we strongly believe that there are many other benefits of being a mentor beyond financial compensation, and our mentors think so too. They are mentoring because they want to give back to the UX community, but also to improve their leadership and communication skills.
We match mentees with mentors based on the information provided in the application form (position or industry mentee wants to work in, background, previous experience..). Although mentees can’t select a specific mentor, we make sure that we match them with the best possible mentor for their goals.
After you meet your mentor/mentee for the first time, you can let us know if you think that the mentor/mentee is not a good fit for you and request a rematch.
A no-show is when you miss your scheduled appointment without informing the other party.
We developed our No-Show Policy because we are committed to maintaining the trust and safety of our community.
Here’s how we enforce our no-show policy:
- Monitor the reasons for no-shows.
- Identify if the no-show behavior is repeated.
- Report no-shows via email.
Make sure you’ve done following before reporting a No-Show:
- Send a message (Slack, email) to the other party to see if they are coming
- Wait 10 minutes before reporting
Steps to report
- Send an email to valentina@ux-tree.com and explain what happened
- Feel free to attach the screenshots, if any
What happens next?
- We will look into inquiry and come back with the best approach on how to successfully resolve each incident based on its context.
Here are our criteria:
- Confirm that both parties have communicated a reason within 24 hours of receiving the no-show email.
- Define the impact and consequence of the no-show.
- Determine if a successful resolution is reached between both parties, such as a reschedule. If so, the inquiry closes. If not, we proceed to enforce the strike issuance.
Our No-Show Strike System:
- 1st strike: 2-week suspension
- 2nd strike: 4-week suspension
- 3rd strike: Permanent ban
This is mainly up to you.
Our suggestion is Figma, because it’s collaborative, free and it works on Mac and Windows, in-browser or desktop app.
However, if you already have Adobe XD, Sketch or any other tool, feel free to use it.
You will be invited to our Slack workspace once you join us as a Mentor or Mentee. You can use Slack to communicate or ask for feedback from any other member of our UX Tree Community.
You will be required to conduct research, to design, and test an interactive digital prototype of an app or a website. You will do most of your work alone, with the guidance provided by your Mentor. You can choose an existing app or a website and redesign it to improve the user experience.
Additionally, you will be required to give a presentation and write a case study showing all work you’ve carried out while working on the assignment.
This is mainly up to you.
Working on the assignment shouldn’t take longer than 3 hours per week, but it depends on which stage of the design process you’re at. Sometimes research can take much longer than expected, but it’s not a rule. Maybe you will spend more time creating prototypes or testing; this depends on your working methods.
Writing a case study shouldn’t take longer than one hour per week, but then again – this depends on your writing skills.
Of course. You can check all our statistics – we’ll update this page after each round.
FAQs - Product Design
There is an admin fee of €1999.00, which students can pay at once or in 4 instalments of €499.
To enroll in our Product Design program, no previous knowledge or experience is required.
You can join this program from any location in Europe, given you’re an excellent English speaker.
Mentor calls will take place once a week. You will also meet biweekly with the client once you start the hands-on work on the real project.
Our Product Design program will run for approximately 20 weeks.
This is mainly up to you. Our suggestion is Figma, because it’s collaborative, free and it works on Mac and Windows, in-browser or desktop app.
You will be invited to our Slack workspace once you join our program. You can use Slack to communicate or ask for feedback from any other member of our UX Tree Community.
FAQs - UX Strategy
There is an admin fee of €999, which you can pay at once or in 4 instalments of €249. The fee is applied to cover the associated costs of web maintenance, subscription-based online tools (e.g. Google, Notion, website maintenance..), swag bag for both mentor and mentee, in-person meetups, and further development of our products and services.
To enroll in our UX Strategy program, you should have at least 3 years of working experience in UX.
First, fill out the Application form. We will then contact you to schedule a call to discuss your profile and career challenges. Within two weeks of the call, we will inform you if you have been selected for the program. In rare cases, we may let you know immediately if you are accepted or not.
You can join this program from Ireland and UK only (for now, but hopefully soon we’ll accept applications from any location in Europe), given you’re an excellent English speaker.
We encourage an average commitment of 30 minutes a week. These can be at a time and duration to suit both parties.
The UX Strategy program will run for approximately 12 weeks.
At this moment, unfortunately, we don’t offer a financial contribution to mentors for their mentoring time.
However, we strongly believe that there are many other benefits of being a mentor beyond financial compensation, and our mentors think so too. They are mentoring because they want to give back to the UX community, but also to improve their leadership and communication skills.
A no-show is defined as missing your scheduled appointment without informing the other party.
We developed our No-Show policy because we take a serious commitment towards behaviour that goes against the trust and safety of our community.
How we reinforce our no-show policy:
- Monitor the reason for a no show.
- Recognise if the no show behaviour is repeated
- Report the No-Show via email
Make sure you’ve done following before reporting a No-Show:
- Send a message (Slack, email) to the other party to see if they are coming
- Wait 10 minutes before reporting
Steps to report
- Send an email to valentina@ux-tree.com and explain what happened
- Feel free to attach the screenshots, if any
What happens next?
- We will look into inquiry and come back with the best approach on how to successfully resolve each incident based on its context.
Here is our criteria
- Confirm that both parties have communicated a reason within 24 hours from the receipt of no-show email
- Define the impact and consequence of the no show
- Find out if a successful resolution is reached between both parties- i.e a reschedule. If so, the inquiry closes. If not, we proceed to enforce the strike issuance.
Our no-show strike system
- 1st strike: 2-week suspension
- 2nd strike: 4-week suspension
- 3rd strike : Banned
FAQs - UX Fundamentals
There is a fee of €499, which students can pay at once or in 3 instalments of €166.
To enroll in our UX Fundamentals, no previous knowledge or experience is required.
First, fill out the Application form. Then, we’ll get in touch with you – just to make sure our course matches your expectations.
You can join this course from any location in Europe, given you’re an excellent English speaker.
Mentor calls will take place once a week.
It will take approximately 24 hours, or 6 weeks (4 hours/week) to complete our UX Fundamentals.