Frequently Asked Questions

There is an admin fee of €399 for Mentees, which they can pay at once or in 4 instalments (€100, €100, €100, €99). The fee is applied to cover the associated costs of web maintenance, subscription-based online tools (e.g. Zoom, Notion), swag bag for both mentor and mentee, in-person meetups and further development of our products and services.

First, you have to fill in the application form. After that, we’ll schedule a call with you to discuss your profile and career challenges. In two weeks, we will let you know if you were selected for the program.

You can join this program from Ireland and UK only, for now, but hopefully soon we’ll accept applications from any location in Europe – given you’re an excellent English speaker. Currently, all our mentors and mentees are based in Ireland.

We encourage an average commitment of 8 hours over the four months, 2 hours a month. These can be at a time and duration to suit both parties.

The UX Tree Mentorship Programme will run for approximately four months.

At this moment, unfortunately, we don’t offer a financial contribution to mentors for their mentoring time.

However, we strongly believe that there are many other benefits of being a mentor beyond financial compensation, and our mentors think so too. They are mentoring because they want to give back to the UX community, but also to improve their leadership and communication skills.

We match mentees with mentors based on the information provided in the application form. Although mentees can’t select a specific mentor, we make sure that we match them with the best possible mentor for their goals.

After you meet your mentor/mentee for the first time, you can let us know if you think that the mentor/mentee is not a good fit for you and request a rematch.

A no-show is defined as missing your scheduled appointment without informing the other party.

We developed our No-Show policy because we take a serious commitment towards behaviour that goes against the trust and safety of our community.

How we reinforce our no-show policy:

  • Monitor the reason for a no show.
  • Recognise if the no show behaviour is repeated
  • Report the No-Show via email

Make sure you’ve done following before reporting a No-Show:

  • Send a message (Slack, email) to the other party to see if they are coming
  • Wait 10 minutes before reporting

Steps to report

  • Send an email to valentina@ux-tree.com and explain what happened
  • Feel free to attach the screenshots, if any

What happens next?

  • We will look into inquiry and come back with the best approach on how to successfully resolve each incident based on its context.

Here is our criteria

  • Confirm that both parties have communicated a reason within 24 hours from the receipt of no-show email
  • Define the impact and consequence of the no show
  • Find out if a successful resolution is reached between both parties- i.e a reschedule. If so, the inquiry closes.  If not, we proceed to enforce the strike issuance.

Our no-show strike system

  • 1st strike: 2-week suspension
  • 2nd strike: 4-week suspension
  • 3rd strike : Banned

This is mainly up to you.

Our suggestion is Figma, because it’s collaborative, free and it works on Mac and Windows, in-browser or desktop app.
However, if you already have Adobe XD, Sketch or any other tool, feel free to use it.

One of the best apps for capturing and processing research data is Dovetail. The alternative is Evolve, not as good as Dovetail when it comes to its features, but you can use it for free for up to 2 projects.

The Lookback app allows you to see and record your users’ screen, face, voice, and touches while testing remotely. The alternative is Maze, where you can test your designs without moderating the session while getting the results back in the form of the quantitative data (free for one project).

You will be invited to our Slack workspace once you join us as a Mentor or Mentee. You can use Slack to communicate or ask for feedback from any other member of the UX Mentorship Programme.

You will be required to conduct research, to design, and test an interactive digital prototype of an app or a website. You will do most of your work alone, with help provided by your Mentor. You can choose an existing app or a website and redesign it to improve the user experience.

Additionally, you will be required to give a presentation and write a case study showing all work you’ve carried out while working on the assignment. 

This is mainly up to you.

Working on the assignment shouldn’t take longer than 3 hours per week, but it depends on which stage of the design process you’re at. Sometimes research can take much longer than expected, but it’s not a rule. Maybe you will spend more time creating prototypes or testing; this depends on your working methods.

Writing a case study shouldn’t take longer than one hour per week, but then again – this depends on your writing skills.

Of course. You can check all our statistics – we’ll update this page after each round.