Irish Motor Tax Website Redesign
June 9, 2022
This case study was written by Jack Dixon [mentored by Pranjal Singh]
Overview
Reevaluating the current renewal process of the Irish motor tax website. In an attempt to reduce usability issues with the current website, and lead to an overall better experience for users.
My Role: UX Researcher & UX/UI Designer
Duration: Feb 2022 – Jun 2022
The Irish Motor Tax website generates engagement from over Two million motorists in Ireland annually. The majority of users use the Irish motor Tax website in order to renew their motor tax online. The current renewal interaction has several usability issues which affect Irish motorists.
Check out the entire “Irish Motor Tax Website Redesign” case study —>