Statistics Round 4

round 3

 

Mentee statistics Round 4 – 2023

We asked our mentees to give us some feedback about the UX Tree Mentorship Program they’ve completed, and this is what we’ve found out:

  • 2-3 hours is the average time our Mentees have spent with their Mentors (per month)
  • 5-6 hours is the average time every Mentee has spent working on their project (per week)

When we enquired about the contribution to learning, this came back:

  • 84% of our Mentees improved their Research skills
  • 100% of our Mentees improved their Prototyping skills
  • 68% of our Mentees improved their Designing skills
  • 84% of our Mentees improved their Presentation¬†skills
  • 100% of our Mentees improved their general confidence in UX

Our Mentees were happy with the Assignment too:

  • 100% Mentees agreed that learning objectives were clear
  • 100% Mentees agreed that program content was organised and well planned
  • 100% Mentees agreed that program workload was appropriate

When it came to the overall satisfaction, these are the results we got back:

  • 100% Mentees were very or extremely satisfied with The program
  • 100% Mentees were very or extremely satisfied with their Mentor
  • 100% Mentees were very or extremely satisfied with skills and responsiveness of their Mentor

We also asked about the overall customer experience quality, based on Mentees’ likelihood to recommend the UX Tree Mentorship Program to a colleague or friend.

  • 68% Mentees answered with 10 – promoters
  • 16% Mentees answered with 9 – promoters
  • 16% Mentees answered with 8 – passives

This resulted in Net Promoter Score of 83.


And lastly, we asked what can we do to make this program better, and this is what our mentees said:

  • Working collaboratively with other mentees in a group setting
  • Having guest talkers, experienced designers can tell their experiences, challenges, even present one of their work
  • At the end of the program, a session with several previous mentees and current mentees can be organised to share their experiences and connect
  • Wait until people choose their project and then pair mentor. So more closely aligned mentors with an area that have had past experience with.
  • More opportunities for mentees to gather and share between themselves. Only see each other work when presented in large group.
  • Maybe some sort skills demos / meet ups.

As a result, we’ll try to organize more of:

  • Webinars with experienced designers
  • Mentees meetups

The most important thing we found out is that 48% of our Mentees that completed the Program have found the job in UX before or straight after finishing up.


 

 

Mentor statistics Round 4 – 2023

We asked our Mentors to give us some feedback about the UX Tree Mentorship Program, and this is what we’ve found out:

  • 3-4 hours is the average time our Mentors have spent with their Mentees (per month)
    (talking, texting and emailing)

Our Mentors were happy with Mentee’s Assignment too:

  • 86% Mentors agreed or strongly agreed that learning objectives were clear
  • 86% Mentors agreed or strongly agreed that program content was organised and well planned
  • 100% Mentors agreed or strongly agreed that program workload was appropriate

When it came to the overall satisfaction, these are the results we got back:

  • 100% Mentors were very or extremely satisfied¬†with The program

We also asked about the overall customer experience quality, based on Mentors’ likelihood to recommend the UX Tree Mentorship Program to a colleague or friend.

  • 32% Mentors answered with 10 – promoters
  • 16% Mentors answered with 9 – promoters
  • 32% Mentors answered with 8 – passives
  • 16% Mentors answered with 7 – detractors

This means that 48% Mentors fell into Promoters category, we had 32% passives and 16% detractors, which resulted in Net Promoter Score of 50.


And the most important thing:

  • 32% of our Mentors said that UX Mentorship Program helped them to get promoted in their role

Our overall Net Promoter Score (NPS) is 67. This is a great achievement and it shows that the program has been successful in many ways. However, we must keep in mind that there is always room for improvement. As we work towards perfection, we will continue to listen to the feedback that we receive from our mentees and mentors.