Statistics Round 5

round 3

 

Mentee Statistics Round 5 – 2023

We asked our mentees to give us some feedback about the UX Tree Mentorship Program they’ve completed, and this is what we’ve found out:

  • 2-3 hours is the average time our Mentees have spent with their Mentors (per month)
  • 4-5 hours is the average time every Mentee has spent working on their project (per week)

When we enquired about the contribution to learning, this came back:

  • 100% of our Mentees improved their Research skills
  • 76% of our Mentees improved their Prototyping skills
  • 88% of our Mentees improved their Designing skills
  • 100% of our Mentees improved their Presentation skills
  • 100% of our Mentees improved their general confidence in UX

Our Mentees were happy with the Assignment too:

  • 100% of our Mentees agreed that learning objectives were clear
  • 100% of our Mentees agreed that program content was organized and well planned
  • 100% of our Mentees agreed that the program workload was appropriate

When it came to the overall satisfaction, these are the results we got back:

  • 100% of our Mentees were Extremely satisfied with The program
  • 100% of our Mentees were very or extremely satisfied with their Mentor
  • 100% of our Mentees were very or extremely satisfied with the skills and responsiveness of their Mentor

We also asked about the overall customer experience quality, based on Mentees’ likelihood to recommend the UX Tree Mentorship Program to a colleague or friend.

  • 100% of our Mentees answered with 10 – promoters

This resulted in a Net Promoter Score of 100.


And lastly, we asked what can we do to make this program better, and here is some of the feedback we’ve got:

  • “I think the requirement for referencing (books, journals, websites) could be implemented to help show a more tangible and backed-up form of research. Rather than opinion-based research that has its own intrinsic bias. Being able to back these points up relative to why they made these decisions would be beneficial for future jobs, especially UX research positions.”
  • “I really liked having the guest speakers so more of them would be good!”
  • “The handover and Design annotations would be great”
  • “I know there was meant to be a speaker for Figma, but definitely for the next round, I think it would be very helpful. Each phase maybe go through some slides on how to do the phase with links to help the mentee. The mentee can then discuss further with their mentor the content in these links etc.”
  • “Perhaps including some tutorials on prototyping”
  • “More in-person meet ups, more workshops, Q&A with experienced UX’ers, interview prep, portfolio reviews. “

As a result, we have:

  • Scheduled 4 Webinars from February to May
  • Requirement for referencing added to the Project Brief
  • Before moving to the following stage, we will give a quick intro into what the requirements for the next stage are
  • Introduced a second in-person meet-up

The most important thing we found out is that 29% of our Mentees who completed the Program have found a job in UX before or straight after finishing up.


 

 

Mentor Statistics Round 5 – 2023

We asked our Mentors to give us some feedback about the UX Tree Mentorship Program, and this is what we’ve found out:

  • 3-4 hours is the average time our Mentors have spent with their Mentees (per month)
    (talking, texting, and emailing)

Our Mentors were happy with the Mentee’s Assignment too:

  • 88% of our Mentors agreed or strongly agreed that learning objectives were clear
  • 88% of our Mentors agreed or strongly agreed that program content was organized and well-planned
  • 88% of our  Mentors agreed or strongly agreed that the program workload was appropriate

When it came to the overall satisfaction, these are the results we got back:

  • 100% of our Mentors were very or extremely satisfied with The program

We also asked about the overall customer experience quality, based on Mentors’ likelihood to recommend the UX Tree Mentorship Program to a colleague or friend.

  • 77% Mentors answered with 10 – promoters
  • 11% Mentors answered with 9 – promoters
  • 11% Mentors answered with 8 – passives

This means that 88% of our Mentors fell into the Promoters category, and we had 11% passives, which resulted in a Net Promoter Score of 89.


Our overall Net Promoter Score (NPS) has reached an impressive 94, which is a testament to the hard work and dedication of everyone involved. This score reflects not just our success, but also the incredible value our mentors bring to the table. It’s a clear sign that we’re making a real difference. However, we know the journey doesn’t stop here. There’s always space to grow and improve. As we aim even higher, we’ll keep listening to the valuable feedback from our mentors and mentees, ensuring we all continue to thrive together.