Statistics Round 6
Mentee Statistics Round 6 – 2024
We asked our mentees to provide feedback on their UX Tree Mentorship Program experience. Here’s what the statistics reveal:
- 30 minutes is the average time our Mentees have spent with their Mentors (per week)
When we enquired about the contribution to learning, this came back:
- 100% of our Mentees improved their Research skills
- 86% of our Mentees improved their Prototyping skills
- 71% of our Mentees improved their Designing skills
- 86% of our Mentees improved their Presentation skills
- 86% of our Mentees said they feel confident with applying what they’ve learned in their professional work
Our Mentees were happy with the Assignment too:
- 100% of our Mentees agreed that goals and learning objectives were clear
- 100% of our Mentees agreed that the program content covered the objectives
- 100% of our Mentees were satisfied with the program structure
When it came to the overall satisfaction, these are the results we got back:
- 100% of our Mentees were Extremely satisfied with The program
- 86% of our Mentees were very or extremely satisfied with their Mentor
- 100% of our Mentees said the meetings with their Mentor were productive and beneficial
We also asked about the overall customer experience quality, based on Mentees’ likelihood to recommend the UX Tree Mentorship Program to a colleague or friend.
- 100% of our Mentees answered with 10 – promoters
This resulted in a Net Promoter Score of 100.
And lastly, we asked what additional resources or support they thought would make the program even more valuable for them. Here is some of the feedback we’ve got:
- “All in all was great! Only thing I could think about is maybe trying to get mentees to engage with each other more, I know it’s a difficult task. Maybe have like a mentees only interim session where mentees can show and talk about what they’ve been up to in a relaxed / casual meet up call or maybe have a weekly meet up organised and mentees can choose to join if they like.“
- “The resources offered were comprehensive and very helpful. I was new to certain platforms that were central to the course such as Notion and Slack. I am grateful to be more familiar with them now as they are commonly used in the workplace. This is of huge benefit to me.”
- “Resources at the moment are great. The webinars are really good, maybe if they could incorporate some sort of work alongside it or follow along? So that it would be more interactive but would depend on the subject matter of the webinar that is.”
- “I would have benefited from more interaction with mentees or design shares but I wasn’t able to participate in the mentee clinics so that likely would have made the difference!”
- “I wish there was like a group design day, where we all came together to brainstorm and do a design challenge together- both mentors and mentees-think that could have been really fun!”
- “I think more resources and guidance in the beginning on choosing a brand would have been really helpful and may have changed my chosen project. I was focusing more on a different industry from banking to break away from my existing experience, but what I found was I really ended up learning mostly about the design of a filter system. This is a great experience to have and was very challenging for the better. Looking back, I wish I had spent more time thinking about things like specific design components I wanted to improve, like a filter, so it worked out for me, but there may have been alternative components I could have found a different app that covered more than predominantly the filter.”
- “Every mentor seemed to have a different strength, so it was always great seeing their take on a project. Some of the great advice, I got from different mentors was, Rob, ways always looking at the emotion core of the design, Sara pushed me to look further into service design, Ash questioned my initial idea of having this be part of an already design website and Dave, pointed out a failed button hierarchies system. Maybe I’m just being greedy haha but it was great getting so much feedback from different angles.”
As a result, we will have:
- Scheduled Mentee-only meetups once a month (no mentors)
- Pilot design brief for 30% of mentees with chosen brand and problem
The most important thing we found out is that 14% of our Mentees who completed the Program have found a job in UX before or straight after finishing up.
Mentor Statistics Round 6 – 2024
We gathered feedback from our Mentors about their UX Tree Mentorship Program experience. Here are some of the key statistics we found:
- 1 hour is the average time our Mentors have spent with their Mentees (per week)
(talking, texting, and emailing)
Our Mentors were happy with the Mentee’s Assignment too:
- 80% of our Mentees agreed that goals and learning objectives were clear
- 100% of our Mentees agreed that the program content covered the objectives
- 100% of our Mentees were satisfied with the program structure
When it came to the overall satisfaction, these are the results we got back:
- 80% of our Mentors were very or extremely satisfied with The program
And the most important thing we found out is that 40 % of our Mentors said that UX Mentorship Program helped them to get promoted in their role
We also asked about the overall customer experience quality, based on Mentors’ likelihood to recommend the UX Tree Mentorship Program to a colleague or friend.
- 60% Mentors answered with 10 – promoters
- 20% Mentors answered with 9 – promoters
- 20% Mentors answered with 8 – passives
This means that 80% of our Mentors fell into the Promoters category, we had 20% passives and 0% detractors, which resulted in a Net Promoter Score of 80.
We’re excited to announce that our Net Promoter Score (NPS) has reached an impressive 92. This high score reflects our dedication to providing valuable resources and support to both our mentors and mentees. It motivates us to keep innovating and improving the program experience for future participants.