Terms of Service

Last updated: December 6, 2024

These Terms of Service (“Terms”) govern your access to and use of the products and services offered by UX Tree Limited (“UX Tree”). By purchasing or participating in any of our offerings, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms of Service

By accessing or using any UX Tree service, including Mentorship Programs or Short Courses, you agree to these Terms. If you do not agree, you must not access or use our services.

2. Service Offerings

Mentorship Programs

Short Courses

3. Limited Availability

All programmes and courses operate with limited enrolment to maintain a low mentor-to-mentee ratio and provide personalised attention.

4. Commitment and Participation

Participants are expected to actively engage, attend scheduled sessions, and contribute positively to the learning community. This commitment ensures a productive and enriching experience for all.

5. Pricing and Payment Terms

The price for each programme or course is outlined on our website and in invoices. Payments can be made via:

  • Online payment by card, Google Pay or Apple Pay
  • A payment plan, allowing for payment in four instalments (available for selected programmes).

6. Refund Policy and Cooling-Off Period

Mentorship Programmes

  • Payments for the UX Mentorship Programme are non-refundable due to the personalised nature and limited spots.

Product Design Programme and UX Strategy Programme

  • A 7-day cooling-off period applies. You may request a full refund within 7 days of purchase if you have not accessed course materials or attended sessions.

Short Courses (AI in UX Design, UX Fundamentals)

  • A 3-day cooling-off period applies. You may request a full refund within 3 days of purchase if you have not accessed course materials.

Refund requests made after the cooling-off period will not be honoured.

7. Privacy and Data Usage

UX Tree respects your privacy. Personal information is collected and handled in accordance with our Privacy Policy and used solely for programme-related purposes.

8. Programme Changes

UX Tree reserves the right to modify programme schedules, mentors, or other aspects of our offerings if necessary. Participants will be notified of significant changes in advance.

9. Code of Conduct

All participants must adhere to respectful and professional behaviour when interacting with mentors and peers. Violations may result in termination of access to the programme or course.

10. Disclaimer

Our offerings are for educational purposes only. UX Tree does not guarantee specific results, outcomes, or career advancements from participation.

11. Limitations of Liability

UX Tree is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or revenues, arising from the use of our services.

12. Revisions and Errata

Materials on the UX Tree website or within programmes may contain errors. UX Tree does not guarantee their accuracy or completeness and may make changes at any time without notice.

13. Links to Third-Party Sites

Our programmes may include links to third-party websites or services. UX Tree is not responsible for the content, privacy policies, or practices of these third parties.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland.

15. Contact Information

For questions or clarifications, please email us at info@ux-tree.com.