This case study was written by Alan Murtagh [mentored by Eoin Smith]

Overview

This project with the UX Tree mentorship programme involved identifying UX problems in an existing app or website, and designing a viable solution for the chosen target audience. My focus for this project was on the TFI (Transport for Ireland) Real Times mobile app.

Real Times is a mobile app that aims to provide public transport users with up-to date departure information for public transport services around Ireland, including buses, trains and Luas.

My Role: UX Researcher & UX/UI Designer

Project length: 4 months

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Background

This project followed the double diamond approach, it features two divergent phases where exploration identifies problems and generates solutions and two convergent phases where the focus is to narrow down on single solutions and deliverables.

Follow this link to read the full project —>