I am working to further embed UX activities into product design and development projects. By highlighting the importance of inclusive and accessible design in my work, I have demonstrated the value of good design for all. I have helped design a mature design system of components built to be accessible and comply with WCAG. I present on the topic of accessibility to ensure all team members understand our roles in creating products that can be used by as many people as possible.

As a UX Design Consultant working on client projects, I am responsible for being the ‘voice’ of the user during product design. This involves learning as much as possible about our users, sharing this understanding with other team members and using UX methodologies to leverage this understanding. I carried out user research and analysis, facilitated user testing, and evaluated interface designs.